Account Manager

Based in Japan

Would you like to join a growing global team where your talent will be recognised?  If you are customer-focused and enjoy meeting and exceeding your client’s expectations – then this could be the role for you.

Straker Translations is a global technology company. We have pioneered the process of humans and machines working together using AI to deliver high-quality translations at scale.  We service over 50,000 clients around the world in a wide range of fields including finance, medical, industrial, media and many more. We offer translations in more than 100 languages.

Our global business is expanding rapidly.  To support this expansion, we are looking for an experienced Account Manager to nurture and support already established clients as well a develop new business opportunities and increase revenue from both Japanese and expatriate clients in Japan.

The person we are seeking must have technical nous and enjoy working with technology, particularly social media. They must have the discipline to be able to work on their own to achieve targets set by their manager. Working from home is an option with regular visits to the office as required.

Straker Translations offers a good salary, twice-annual bonus and long term employment for the right person with potential for advancement to more senior positions.

Role Responsibilities:

  • Nurture and support established long-term clients in Japan, working closely with them to ensure we can meet and exceed their expectations.
  • Identify potential new clients, particularly those with high translation requirements and introduce Straker Translations services to them to convert to clients
  • Learn about Straker Translation’s technologies, services and value propositions and meet with clients as required and present our value proposition.
  • Prepare quotations upon request from both clients and potential clients and convert them to revenue
  • Achieve set budget targets
  • Ensure correct pricing and business model application for long term growth and margin optimization.

Requirements:

  • Excellent written and verbal skills in Japanese and able to read and write English well and have a reasonable speaking ability.
  • Technical aptitude and a strong interest in technology and social media
  • Presentable with good interpersonal skills and comfortable working with colleagues in overseas locations
  • Digital sales experience, such as using LinkedIn, AdWords marketing or general sales experience would be an advantage
  • Experience in the translation industry not essential.

If this sounds like just the opportunity you have been looking for – then please apply now!