“Our feedback regarding the quality of Straker’s translations, in Spanish, as well as in Portuguese, is Excellent. Thank you very much for your work and dedication.” – Anna Garsaball, Product Manager – Acute Care Dx Iberia, February 2020
Background
Werfen is an international pharmaceutical company, with headquarters in Barcelona and operates in over 30 countries through distributors. Their goal is to help create healthier societies by enhancing patient care through meaningful innovations.
After performing successful translation tests, in early 2019, Werfen selected Straker as their main translation provider for the localisation of several of their specialised courses for the Iberian region.
In March 2019, their eLearning portal Werfen Academy was officially launched. Werfen then made their first selection of specialised e-learning courses to be translated from English into Spanish and Portuguese.
From May to December 2019, a total of 44 eLearning courses, consisting of 257,644 words were translated, reviewed, validated, DTP (Desktop Publishing), integrated and tested by us for the final online courses to be delivered. The courses contained not only on-screen text but also videos with subtitles that also needed to be translated and reviewed.
The Challenge
Whilst it was not a large volume of words needing to be translated, the fact of having several project phases made deadlines a challenge.
The Solution
Due to the highly specialised content, the translations needed to be validated by specific experts from the client-side.
The project files were imported into Straker’s translator Workbench, and the project was set up in RAY with defined online Translation, Edit and Client Validation steps.
Client validators were trained and invited to edit the translations online.
Once the translations were validated, the translated files were then sent to DTP & integration. We received the localised courses in SCORM packages, and we performed an internal LQA (Localization Quality Assurance) testing. We delivered ready to publish courses in the client’s LMS (Learning Management System).
The Results
The whole project was completed on time, and the client is very satisfied with the outcome. The validation process has been a key factor to guarantee the results. The feedback received by the client indicates that the quality of the translation and the overall job is excellent.
